Terms and conditions

– the fine print

Our Cancellation Policy:

Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All Hatherley Birrell Collection properties are non smoking.

Serenity! Thanks so much for a wonderfully appointed room with old world charm and every comfort. Very relaxing and a lovely quiet location. Thoroughly delightful.

Jenny & Gary, Cairns NQ

We loved falling asleep with the reflection of the magnolia tree on the ceiling. A most enjoyable stay.

Libby & Ian

We had a wonderful stay. So relaxed and tranquil. Love the room – so modern and yet understated. The hot tub was the icing on the cake. Thank you so much.

Mairi & Roger

Thank you. The Matisse room was so comfy and regal. We thoroughly enjoyed our stay. We especially liked the fruit toast.

Tim & Nicole

Such a beautiful place to spend our wedding night. Every part of our stay was amazing and we will definitely be back in the future. Thank for two great nights. Thank you, Courtnee & Toby.

Courtnee & Toby

What an incredible hideaway you have created. We are in love & will be back!

Steve & Nat

Dear Rebecca & Jack, We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.

Adam & Jacqueline

Thankyou Rebecca! I’m sitting on the balcony as I write this…A beautiful view across Launceston which is full of spring, such a beautiful time of year to enjoy this state. Your Ballroom was beautiful and suited us to a tee! We wish we could have stayed longer to enjoy the beautiful garden. Congratulations for creating an amazing place for us travellers to experience.

Ian & Louisa

Thank you! What an absolutely stunning and chic room. I had a very enjoyable stay in Launceston here with Hatherley Birrell. The room is gorgeous and the host kind and hospitable – thank you. I have enjoyed the wine and breakfast. Highly recommend this for a subsequent stay. Had so much fun in Tasmania!

Debbie Chung

Thank you for your hospitality. What a beautiful room! I wish we had more time to enjoy it. Such a great find! The view from our room was beautiful, loved the grounds! Love everything about this place. Deb & Rod.

Deb & Rod

View all testimonials

Terms and conditions

Contact