Terms and conditions

– the fine print

Our Cancellation Policy:

Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All Hatherley Birrell Collection properties are non smoking.

Serenity! Thanks so much for a wonderfully appointed room with old world charm and every comfort. Very relaxing and a lovely quiet location. Thoroughly delightful.
Jenny & Gary, Cairns NQ

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