Terms and conditions

– the fine print

Our Cancellation Policy:

Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All Hatherley Birrell Collection properties are non smoking.

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A truly divine place to stay. Thankyou Rebecca

Clare & Noel

Thankyou so much for a wonderful stay in the Ballroom. It is a beautiful suite and the attention to detail was impeccable. Thank you for the tour. Breakfast was amazing!! Thanks again, we will be sure to return.

Baraka & Steph

We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!

Bronwyn & Kevin, WA

Thank you for our beautiful room and lovely breakfast. It was a real treat! We are looking forward to returning and staying longer next time!

Rodney & Joanne

A fantastic overnight for a local pair – indulgent – bath on a frosty night. Loved the LP selection!

Wendy & Mike

Having stayed in your absolutely beautiful Teahouse in Tamar St earlier this year, I knew the Magnolia wouldn’t disappoint. Thank you we had a wonderful stay here, especially loved the delicious breakfast.

Caroline & Tim

Cute place and great brekky!

Ant, Ned and Alice

What a lovely place! Totally relaxing. I spent time in the garden, enjoyed drawing, loved playing the Beatles on the record player. Calm, peaceful surroundings help to restore the soul! The bath was divine & I enjoyed opening the sliding door and being immersed in the magnolia tree. I totally relaxed. Thankyou.

Lindy, Parramatta Sydney

I don’t remember ever having stayed anywhere as impeccably, uniquely, beautifully, painstakingly and lavishly/sumptuously ( I could go on!) decorated and designed. Thankyou for making me feel so very welcome, and for the art tour…I’m awed at your collection! My apologies though I had a glass of your lovely tawny port…and finished it – sorry! Anyway, very much hope to see you again in the future and that the articles in ‘Lost At Eminor’ will be good for biz.

Jonathan Leeming

WOW, what can we say about our stay? We had the most relaxing stay. Enjoyed the quiet and luxury of the property. Also wished we had more days to see this beautiful state.

Janis & John Widjeko, Silverdale NSW

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