Terms and conditions

– the fine print

Our Cancellation Policy:

Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.

Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.

We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.

All Hatherley Birrell Collection properties are non smoking.

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We both enjoyed our stay in this beautiful room, we felt a million miles away. We’ll be back!

Sonia & Kevin

Thank you so much for sharing your beautiful property with us. We loved everything!

Anne & Kon

This is our third visit to your beautiful Magnolia suite! We feel so lucky to have stumbled across the lovely Hatherley Birrell Collection! This is the most magical, beautiful place. We love looking out at the garden and the beautiful blooming magnolia tree! Watching the sunset from the incredible volcanic rock bath is very special! Thank you for being so accommodating. Such a beautiful peaceful place! Thank you for sharing your accommodation with us. All the little touches and the amazing artwork are just perfect!

Michael & Jenna

what can we say?? We had a very special and wonderful stay. Thank you so much

Michelle & Chris

We had a fantastic stay here the past 3 days, thank you very much. The beautiful room & very peaceful surrounds ensured we had the relaxing trip we were wanting. The added touches of the fresh fruit and easter eggs was a small token which was very much appreciated. We look forward to staying here on our next trip. Thanks again.

Richard & Diana

Rebecca & Jack What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place & experience comes together beautifully. You made us feel special.

Susan & Tony

A beautiful place to stay on the last night of our honeymoon. Thank you.

Tiff & James

Father and son travelling in Tasmania. Wonderful places, vineyards and golf! Lovely restaurants (pierre’s) and mainly kindness. The Ballroom at Hatherley Birrell was AMAZING! We are living in Belgium, at the opposite of the world but we will come back!

Albert & Francois Vermeyen, Belgium

Thank you. Fantastic room and surroundings. Very relaxing and quiet. Great facilities available in room and information supplied. First class stay.

Helen & Joffa

Thank you! We loved it.

Bennett Family

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