Terms and conditions
– the fine print
Our Cancellation Policy:
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee.
Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee.
We encourage our customers to purchase travel insurance to cover any unforeseen circumstances.
All Hatherley Birrell Collection properties are non smoking.
We feel so refreshed! What a delightful chambre, if only we could stay longer. Many thanks.
Thankyou for such a wonderful stay! From the outdoor bath under the stars, the quirky art decoration, comfort and stunning sunrise over the garden, the place had a magical feel, good effect and was most enjoyable! Lovely breakfast, and lovely touch to have a roof window over the bed to look at the stars! A truly special place filled with character and to be highly recommended!
What an incredible hideaway you have created. We are in love & will be back!
Beautiful place to relax and enjoy with my partner. Thank you, we will be back!
We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!
Thank you very much for a wonderful night away. It was amazing falling asleep under the stars and moving clouds. We will most definitely be back in the warmer months to stay again and relax in the beautiful stone bath. Thanks again, Ben & Kelcie.
Having stayed in your absolutely beautiful Teahouse in Tamar St earlier this year, I knew the Magnolia wouldn’t disappoint. Thank you we had a wonderful stay here, especially loved the delicious breakfast.
Rebecca & Jack What a unique and truly divine place. Exceeded all expectations, and the bath was heavenly! The design has given us some great inspiration. The whole place & experience comes together beautifully. You made us feel special.
What a stunning place to begin with – and you’ve made it spectacular!
What a lovely place! Totally relaxing. I spent time in the garden, enjoyed drawing, loved playing the Beatles on the record player. Calm, peaceful surroundings help to restore the soul! The bath was divine & I enjoyed opening the sliding door and being immersed in the magnolia tree. I totally relaxed. Thankyou.