Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Thank you! We loved it.
We are not big on writing in guest books, so it’s a testament to HBC that we are driven to on this occasion. Whip-smart development. Brava!
In love with the place!!! Thanks so much
A stunning apartment – I could have stayed a week! Thanks for your hospitality.
Thankyou for the lovely Magnolia room. Our stay here was private and peaceful. Love the bengal cat in the garden.
Absolutely wonderful. Loved the trees and just day dreaming. Going away a bit envious and inspired. Just the way good accommodation should be. Thank you.
Having stayed in your absolutely beautiful Teahouse in Tamar St earlier this year, I knew the Magnolia wouldn’t disappoint. Thank you we had a wonderful stay here, especially loved the delicious breakfast.
I cannot thank you enough for letting us enjoy this space. Truly the serene getaway that I was expecting it to be and more. Will always remember braving the winter cold to bathe under the stars. Thank you so much
A truly divine place to stay. Thankyou Rebecca
A lovely place to start our honeymoon in Tasmania. This room provided us with such joy as we were never bored with looking at the furnishings and fixtures. Such attention to detail pleased us very much. A relaxing and comfortable stay. Many thanks for the special gift on arrival, it has made our stay that much more wonderful. We are excited for the next time, we believe this to be a jewel in Australia’s accommodation scene. Thank you all very much PS the heated floor was a great touch!