Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
The hot bath on the deck sipping a glass of red, wonderful! Thank you for your hospitality and personal touches, a lovely oasis.
Such a beautiful place to spend our wedding night. Every part of our stay was amazing and we will definitely be back in the future. Thank you for 2 great nights!
This was an incredible place to spend my birthday! So beautiful and peaceful, we will definitely be back!
A great overnight getaway in my own hometown! Thanks for a wonderful stay. Just what was needed to complete the Babymoon.
A lovely place to start our honeymoon in Tasmania. This room provided us with such joy as we were never bored with looking at the furnishings and fixtures. Such attention to detail pleased us very much. A relaxing and comfortable stay. Many thanks for the special gift on arrival, it has made our stay that much more wonderful. We are excited for the next time, we believe this to be a jewel in Australia’s accommodation scene. Thank you all very much PS the heated floor was a great touch!
A wonderful surprise as I step through the gate. Who doesn’t love a bathtub out on the deck? I found it rather hard to roll out of of this comfy, soft, cosy, warm bed to go out and explore Tasmania. But then I realised there was that delicious breakfast waiting for me…my one reason to literally roll out of bed. The turntable singing out The Beatles album was a superb touch as I got ready, ate my breakfast and sipped my morning coffee as I listened to birds chirping in the background. Thank you for sharing this tranquility with me!
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together. Thanks again.
What a lovely surprise when we arrived. We loved the modern, open layout & privacy overlooking the lush garden. Congratulations on your beautiful accommodation and professional service. We look forward to coming back and will recommend it to our friends.
What a fabulous unexpected surprise in the heart of Launceston. Especially the wonderful outdoor bath making this a haven in the centre of the city. Well done – we will be back. Many thanks.
We loved falling asleep with the reflection of the magnolia tree on the ceiling. A most enjoyable stay.