Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Thankyou so much for the last minute accommodation! Breakfast was divine and the room is incredible! 5 star service and an exquisite end to our first weekend away together. Thanks again.
We were here as an anniversary treat and now feeling relaxed and so refreshed. Amazing room with fantastic touches. We were well impressed with the port to have when we got in and the breakfast was perfect. Thank you, loved our stay.
Amazing! Thanking you for a wonderful experience. Beautiful room, beautiful food. Thanks for the small touches – made celebrating our 10 year wedding anniversary extra special.
Absolutely beautiful. Sorry to have only spent one night here. Thank you we will be back.
What a lovely surprise when we arrived. We loved the modern, open layout & privacy overlooking the lush garden. Congratulations on your beautiful accommodation and professional service. We look forward to coming back and will recommend it to our friends.
Thank you! We loved it.
Such a beautiful place to spend our wedding night. Every part of our stay was amazing and we will definitely be back in the future. Thank for two great nights. Thank you, Courtnee & Toby.
We thoroughly enjoyed staying in the Magnolia room. It’s such a beautiful, elegant and inspirational place to stay. We loved the attention to detail and everything is well appointed. The volcanic bath was a fantastic place to unwind after a day of wine tasting and running (in that order!) The breakfast was divine and we enjoyed it watching over the garden and awe-inspiring decor inside. We would love to come back soon and do it all again. We love Launceston and Tassie! All the best in the future.
We loved falling asleep with the reflection of the magnolia tree on the ceiling. A most enjoyable stay.
What a lovely place! Totally relaxing. I spent time in the garden, enjoyed drawing, loved playing the Beatles on the record player. Calm, peaceful surroundings help to restore the soul! The bath was divine & I enjoyed opening the sliding door and being immersed in the magnolia tree. I totally relaxed. Thankyou.