Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Why are there two different addresses?
We have two locations.
At 43 High Street:
The Ballroom, la petite chambre Matisse, Magnolia Garden Pavilion, The Muse Garden Pavilion
At 106 Tamar Street:
Teahouse City Apartment
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Both sites have off street parking available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, all the Hatherley Birrell Collection properties are non smoking.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Absolutely wonderful. Loved the trees and just day dreaming. Going away a bit envious and inspired. Just the way good accommodation should be. Thank you.
We had a fantastic stay here the past 3 days, thank you very much. The beautiful room and very peaceful surrounds ensured we had the relaxing trip we were wanting. The added touch of the fresh fruit and easter eggs was a small token which was very much appreciated!! We look forward to staying here again on our next trip. Thanks again.
It was great to stay at The Muse. Had a fantastic nights sleep followed by a nice breakfast to set us up well for a hike at Cradle Mountain. We had an awesome dinner at Geronimo’s.
Thank you Rebecca and Jack fro providing the perfect accomodation for a romantic night away. The ambience of the room and the bath were wonderfully relaxing. Looking forward to another trip to Launceston! We highly recommend Black Cow.
Thank you. Fantastic room and surroundings. Very relaxing and quiet. Great facilities available in room and information supplied. First class stay.
Thank you. The Matisse room was so comfy and regal. We thoroughly enjoyed our stay. We especially liked the fruit toast.
Rebecca & Jack, We had a great night at the Tasdance auction – thank you so much for making your magnificent home available! Love the Magnolia and looking forward to staying again!
We thoroughly enjoyed staying in the Magnolia room. It’s such a beautiful, elegant and inspirational place to stay. We loved the attention to detail and everything is well appointed. The volcanic bath was a fantastic place to unwind after a day of wine tasting and running (in that order!) The breakfast was divine and we enjoyed it watching over the garden and awe-inspiring decor inside. We would love to come back soon and do it all again. We love Launceston and Tassie! All the best in the future.
A beautiful place to stay and enjoy with my partner. Thank you!
This was an incredible place to spend my birthday! So beautiful and peaceful, we will definitely be back!