Is there a Reception?
Hatherley Birrell Collection operates keyless entry, with no need to check-in or check-out in the traditional sense. You will be emailed a personal code for access to the property prior to your arrival. If you have not received your code within a week of your arrival please contact us.
While there is no reception area, Jack and Rebecca Birrell operate their design business and live at the Hatherley House site, so someone is always close by and available for guests, along with a friendly Manager to meet and greet during office hours.
Due to the unique characteristics of century old buildings, some suites have limited access. Ballroom access is via stairs.
Are there communal areas?
Hatherley Birrell Collection respects that our guests value their privacy, and each guest room has it’s own outdoor space. Jack and Rebecca have restored the main house to it’s original use as a private residence, where they live with their two children, cats and dog.
Is there parking available?
Off street parking is available free of charge.
What time is check-in and check-out?
Check-in time is 2.00pm and check-out time is 10.00am. If you would like to ask about an early check-in or late check-out please contact us, we may be able to offer these, although it is dependant on other bookings.
Is the property non-smoking?
In the interests of the health and safety of our guests, Hatherley Birrell Collection is a non smoking property.
Is the property suitable for families?
Hatherley Birrell Collection is happy to accommodate children over the age of 12.
What is the Cancellation Policy?
Cancellations made within 2 days of booking arrival date incur a 100% cancellation fee. Cancellations made with more than 2 days notice incur an administration charge of 15% of total booking fee. We encourage our customers to purchase travel insurance to cover any unforeseen circumstances. Please refer to our Terms and Conditions to view our cancellation policy.
Serenity! Thanks so much for a wonderfully appointed room with old world charm and every comfort. Very relaxing and a lovely quiet location. Thoroughly delightful.
We loved falling asleep with the reflection of the magnolia tree on the ceiling. A most enjoyable stay.
We had a wonderful stay. So relaxed and tranquil. Love the room – so modern and yet understated. The hot tub was the icing on the cake. Thank you so much.
Thank you. The Matisse room was so comfy and regal. We thoroughly enjoyed our stay. We especially liked the fruit toast.
Such a beautiful place to spend our wedding night. Every part of our stay was amazing and we will definitely be back in the future. Thank for two great nights. Thank you, Courtnee & Toby.
What an incredible hideaway you have created. We are in love & will be back!
Dear Rebecca & Jack, We have thoroughly enjoyed our stay in your beautiful Magnolia suite – it has been a highlight of our stay in Launceston. Thankyou for sharing your creativity and vision through your wonderful accommodation and attention to detail.
Thankyou Rebecca! I’m sitting on the balcony as I write this…A beautiful view across Launceston which is full of spring, such a beautiful time of year to enjoy this state. Your Ballroom was beautiful and suited us to a tee! We wish we could have stayed longer to enjoy the beautiful garden. Congratulations for creating an amazing place for us travellers to experience.
Thank you! What an absolutely stunning and chic room. I had a very enjoyable stay in Launceston here with Hatherley Birrell. The room is gorgeous and the host kind and hospitable – thank you. I have enjoyed the wine and breakfast. Highly recommend this for a subsequent stay. Had so much fun in Tasmania!
Thank you for your hospitality. What a beautiful room! I wish we had more time to enjoy it. Such a great find! The view from our room was beautiful, loved the grounds! Love everything about this place. Deb & Rod.